Membership Hold and Cancellation Policy

All holds and cancellations requests must be submitted to our admin email info@northstar.fit. Emailing will ensure that we see your request and can get back to you in a timely manner!

HOLD POLICY

WE REQUIRE 14 DAYS NOTICE FROM THE START OF THE REQUESTED HOLD, AND THE HOLD MUST BE IN PLACE FOR A MINIMUM OF 7 DAYS.

CANCELLATION POLICY

WE REQUIRE 14 DAYS NOTICE FROM THE NEXT MEMBERSHIP RENEWAL DATE TO CANCEL.

If you are unsure of your membership renewal date and need to know for membership management purposes, please do not hesitate to reach out to ask.